Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! The mishandling of such interviews can have the very opposite effect.

In this engaging drama, three inept managers show how an appraisal interview should not be conducted! The first never prepares or makes time; the second is too fond of the sound of their own voice; and the third is too uncomfortable to hint at any criticism, for fear of creating bad feeling. Understandably, the poor employee who is subjected to these face-to-face farces becomes increasingly disenchanted, baffled and alienated.

Using the analogy of the distraught interviewee's medical checkup to highlight each manager's mistakes, this updated version of the classic programme on appraisal skills illustrates exactly how an appraisal should be handled. Suitable for any management skills course or workshop, How am I doing? promotes the use of appropriate behavioural skills and will be a vital tool for all managers and team leaders.