People must control paperwork, not let it control them. This humorous programme illustrates a real and common problem when an office worker, swamped by paper, is convinced she needs it close at hand to do her job, rather than seeing it as a problem.

This simple, practical approach to dealing with paperwork demonstrates how to efficiently file documents that need to be kept, to pass on or throw away other documents, and to shred confidential information. By clearing the backlog people will be in a position to deal with their work effectively, prioritising action papers and doing important tasks – rather than searching for documents!