Sales & Customers

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Course Title	Price
An inside job: Meeting internal customer needs	$25.00	Details ►	Buy
Call to order: Converting telephone enquiries into sales	$25.00	Details ►	Buy
Complaints and quality management: Quality through customer service	$25.00	Details ►	Buy
Demanding customers: Customer care made PERFECT	$25.00	Preview ►	Buy
If looks could kill	$25.00	Preview ►	Buy
Inside Information	$25.00	Details ►	Buy
No complaints: Complaints and the customer	$25.00	Details ►	Buy
On the receiving end: Making call centres more effective	$25.00	Preview ►	Buy
Sell it to me!: Essential skills for all salespeople	$25.00	Preview ►	Buy
Telephone behaviour: The rules of effective communication	$25.00	Preview ►	Buy
The art of selling	$25.00	Preview ►	Buy
Who sold you this, then: Effective after-sales service	$25.00	Preview ►	Buy

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