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Call to order: Converting telephone enquiries into sales ► Back to Sales
Overview
To teach staff how to make a sale over the telephone by remembering a few simple steps.
Target Audience
Everyone who is involved in making sales over the telephone
Interactive Learning
This course includes thought-provoking questions to ensure you are being challenged. The bite size modules will allow you to work at your own pace as you work though the demonstrations, tutorials and video clips. This course includes:
Pre test to establish your current knowledge, and establish which modules are most relevant to you
Test results and summary notes at the end of each module
Glossary of commonly used terms
Final knowledge test
Capability to upload your skills onto your Innovate CV
Duration
The average time to complete this course is 2 hours (as each course in completely interactive, this may vary depending on how quickly you progress through each subject)
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