Wherever two people get together to do a deal, there's the possibility that at least one will end up feeling cheated, angry or resentful, even though both set out believing that they could achieve a mutually beneficial solution.

The course defines and illustrates the three main stages of a negotiation, using the analogy of the developing relationship between two people.

In the case of marriage, the aim is not for either side to win but to reach a mutually beneficial arrangement. Stage by stage, the main characters negotiate their way to the altar in scenes that illustrate the training points defined by the presenter.

The course shows various techniques and body language that can be used and how emotional behaviour leads to totally unproductive rows. There are also textbook demonstrations of how to deal with threats and ultimatums and to overcome deadlocks. These easy-to-understand and well-demonstrated training points are invaluable for everyone.